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Private chat not working

15K views 26 replies 18 participants last post by  NotSteve  
#1 ·
Hi so apparently my private chat isnt working. Every time I private chat it just doesnt appear and the text doesnt go through. Does anybody know why this is happening. Please help me fix it
 
#2 ·
Make sure the player is in the game, If the player is not in the server you can't private chat with him/her.
If you wanna make sure that your chat is not broken;
1.Go to another game and try again
If 1. did not work then try 2.
2.Try to private chat with someone else.
This is all i know i hope this helps.
 
#11 ·
no ive been having this problem too. no it isnt anything with my settings, as ive had my account for a little over a year and nothing with the settings have changed. and no, it isnt because the player left the game because this has been happening for a week to multiple people. when i try to private chat i type what i need n hit enter but it just disappears and doesnt show up in chat. then if i try to get out of private chat n chat in the general chat it does the same thing. its super annoying and resetting doesn't do anything, meaning i always end up having to leave the game n rejoin?
 
#14 ·
I’m having the same problem, it’s been well over two weeks now that I’ve not been able to send a private message and if I attempt it, one goes through and the rest don’t and then my chat breaks so I have to leave and rejoin. I contacted roblox support and they have clearly just given up trying to help.. under the impression that they don’t know how to fix it. It’s happening to lots of people, has absolutely nothing to do with parental controls.
 
#19 ·
I'm having the same problem, it's been well over two weeks now that I've not been able to send a private message and if I attempt it, one goes through and the rest don't and then my chat breaks so I have to leave and rejoin. I contacted roblox support and they have clearly just given up trying to help.. under the impression that they don't know how to fix it. It's happening to lots of people, has absolutely nothing to do with parental controls.
I had the same issues to fix it simply say /w (Any username) then press backspace, your chat should start to work again.
 
#21 ·
Hi so apparently my private chat isnt working. Every time I private chat it just doesnt appear and the text doesnt go through. Does anybody know why this is happening. Please help me fix it
I made a video on how to fix this
the samething is happening with me, idk why its happening but its quite bugging me out since i cant private chat my friends properly and I have to use the public chat instead for it to work.
 
#23 ·
the same thing's been happening to me, i've so far only found one temporary solution to it i guess-
and yeah i've been looking everywhere for somebody else to also have this similar problem with the private chat-
how i 'solve' it is by typing in public chat after every pm, it works, but it's extremely annoying and i hope roblox does get to fixing it soon
 
#25 ·
So I found a temporary solution to this private chat problem so would you do is you basically just type in the chat: /w [username], and like when u go to private it works but then when you try to send another private message it doesn't work so you have to type in: /w [username], again. That's all I got hope it takes away some frustration for some of you guys.
 
#27 ·
I have one way to fix this:
First, you need to exit the private chat. Next, type "/t" in the chat without anything else and press the enter key. If you're now in a team chat, exit the team chat. If the System(red text) said that you're not in a team, ignore the message. Now the chat is back to normal. If you wanted to private chat with someone, repeat the steps I said earlier after each private message you sent to someone.

Testing:
1. You sent a private message to someone.
2. The chat didn't send any message you typed in the chat.
3. You typed "/t" in the chat and pressed the Enter key.
4. The chat is back to normal.
5. Now you can send another private message to someone, or you can just use the normal chat.
6. Now the chat doesn't work again because you decided to send a private message to someone. :\
7. Repeat steps 1-4.

A little note: This bug happened on the Microsoft Windows 10 version for me. If this also happened on the mobile version, the methods I showed above might work too.

Have a nice day!