I'm having the same issue with the classic shirts section. It usually says "Failed to load assets" when I try to scroll down.

 

for me its just says "You don't have this item: Shirts" but i clearly see some in my inventory

 

Yep, this happened to me yesterday when looking at T-shirts. I believe it is a new Roblox bug, but if you close Roblox and re-open it, it works again.

 

we have to raid roblox hq at this point -.-

 

i just wanna equip my troll face man

 

I am having this issue with hairstyles I bought , I am missing alot of them. I am probably missing clothes and stuff too. I am not happy being I spent more money than I should have on clothes and hair and accessories on this game . Where are our items?!

 

I am having this issue with hairstyles I bought , I am missing alot of them. I am probably missing clothes and stuff too. I am not happy being I spent more money than I should have on clothes and hair and accessories on this game . Where are our items?!

I thought I was the only one having the problem as well, I have a hair that I saved on presets, but I can't seem to find that hair in my inventory

 

I tried to change my avatar's outfit in the main menu but some of my purchased shirts and pants are not loading in my inventory. I checked in my phone's browser and it turns out I still have them in my inventory. So why aren't all my shirts and pants showing in my inventory on Xbox? What's going on?

 

I even sent a support ticket to Roblox but they haven't responded yet.

 

I think its because we have a lot of items? Since also there are a lot of ugc maybe the servers couldn't handle it. You can still use the items if you saved it in a costume before although it won't appear in the specified section. Its happening on the roblox site but the app seems to work fine.

 

you sure about that bro? cuz for me it doesnt load the accessories there either.

 

If you're on PC, you can go into your inventory, copy the accessory code, and paste it into "advanced" and it'll let you wear it. idk about shirts tho but that's what i found out

 

-but i'm also sure you could go into catalog avatar editor to change stuff too

 

If you're on PC, you can go into your inventory, copy the accessory code, and paste it into "advanced" and it'll let you wear it. idk about shirts tho but that's what i found out

THANK YOUUUUU!!!!

 

OFC HAHA IM GLAD THAT HELPED

 

this happens to me too but with head accessory, I have a lot but then only a few of them show in the avatar editor. when i try to rebuy it, it says i own it but it dosent show in the avater editor

 

yea like half of my hats dont appear in roblox avatar but when i restart at the same time it doesnt work either!maybe they deleted them or they want to troll and make us angry?

 

No roblox wouldnt troll us they are a serious company and the items are still in my inventory. Maybe its related to restarting your device? I'm just lazy rn.

 

nah i don't think it is, it's been happening for at least 2 months now soo

 

Ok well glad to know its not JUST me having this stupid problem, not happy that its been happening since August though thats a bit egregious

 

since august? wtf? thats insane

 

GUYS!! TO EVERYONE HAVING THIS ISSUE CHECK IF IT'S FIXED NOW!! EVERYTHING IS BACK TO NORMAL FOR ME!!

 

My Steve head is gone from my inventory and i bought it using avatar editor. It's not loading in the purchase history, the Steve which is. What do i dooo???